Before the Storm
Photograph property condition, clear drains, protect openings when safe, and keep insurer and utility contacts available.
Southwest Louisiana Storm Center
Prepare, document, dry, and recover after storms
Practical guidance and referral options for wind-driven rain, roof leaks, flooding, wet materials, hidden moisture, and post-storm mold concerns.
Representative image. Emergency conditions and provider capabilities vary.
Immediately After
Stay out of electrically hazardous or structurally unsafe areas. Stop active water only when it can be done safely.
Document the Loss
Photograph affected rooms, record dates and causes, save receipts, and ask the insurer about claim requirements.
Drying Priorities
Wet porous materials can retain moisture behind visible surfaces. Provider recommendations depend on source and contamination level.
Flood vs. Homeowners Coverage
Coverage depends on policy language and the source of water. Only the insurer decides coverage.
Watch for Mold
Musty odors, staining, peeling finishes, and recurring dampness may justify further evaluation.
Active flooding, sewage, electrical danger, gas odor, or structural damage?
Contact emergency services, the utility provider, plumber, insurer, or another appropriate emergency resource first. Provider availability through this website is not guaranteed.